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Ava Lizzy Lux Policies
Late Arrival
We understand that sometimes unforeseen circumstances can cause delays. Therefore, we offer a 15 minute grace period. If you cannot make it within those 15 minutes, you will be imposed with a ‘no show’ fee and forfeit the original appointment.
Cancellations
We understand that emergencies happen, if you need to cancel your appointment, we simply request that you notify us of any cancellations at least 24 hours prior to the appointment. If the booking was made on the same day, notify us at least 3 hours prior. Cancellations that break these rules will cause a 50% charge of service before rebooking.
No Call / No Show
In the case of missing your appointment, you will be charged with a fee resulting in 100% of the missed service, which will be paid before booking your next appointment. Moreover, booking your next visit will require paying a nonrefundable deposit worth 25% of the service you want to book.